Last updated: September 28, 2026

Vespera Promos (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through vesperapromos.com (the “Site”), including The Pavillon storefront, how we use it, and the choices you have.

Information We Collect

We collect information in the following ways:

  • Information you provide directly — such as your name, email address, phone number, and project details when you submit a contact or inquiry form, request a quote, or communicate with us.
  • Order and payment information — if you purchase from The Pavillon, we (and our payment processor) collect billing and shipping details and payment information necessary to process your order. Full payment card details are handled directly by our payment processor and are not stored on our servers.
  • Automatically collected information — such as IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies (e.g., analytics tools) when you browse the Site.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide quotes for production services
  • Process and fulfill orders placed through The Pavillon
  • Communicate with you about your project, order, or account
  • Improve and maintain the Site and our services
  • Comply with legal obligations and protect against fraud

We do not sell your personal information.

Cookies

The Site uses cookies and similar technologies to keep the Site functioning properly (e.g., shopping cart contents), to remember your preferences, and to understand how visitors use the Site through analytics. You can control cookies through your browser settings; disabling cookies may affect some Site functionality, such as checkout.

Third-Party Services

We work with third-party service providers to operate the Site and process transactions, including web hosting, payment processing, and analytics providers. These providers receive only the information necessary to perform their function and are not permitted to use it for any other purpose. Payment processing is handled by our payment processor’s own secure systems, which maintain their own privacy and security practices.

Media Package / Portfolio Use

Where finished production work is featured in our portfolio or on our social channels under our Media Package practice, this is governed by the terms of the applicable client agreement rather than this Privacy Policy.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent changes.

Contact Us

If you have questions about this Privacy Policy, contact us at [CONTACT EMAIL].